Privacy Policy

1. Information We Collect

We may collect the following information when you interact with our website, forms, phone calls, or messaging programs:

• Name, phone number, and email address
• Property address and service location details
• Information submitted through estimate request forms or the "Get Free Estimate" tool
• Service history, appointment details, and communication preferences
• Technical information such as IP address, browser type, and device information collected automatically through our website

2. How We Use Your Information

We use the information we collect to:

• Provide estimates, schedule appointments, and perform requested services
• Send appointment confirmations, reminders, and service updates via SMS and email
• Respond to inquiries and provide customer support
• Send promotional offers and updates to users who have opted in
• Improve our website and services
• Comply with legal obligations

3. SMS and Email Communications

If you opt in to receive SMS or email messages, we will send you messages related to estimates, appointment confirmations, appointment reminders, service updates, and promotional offers, consistent with our Terms and Conditions.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may opt out of SMS messages at any time by texting "STOP" to +1 (904) 609-6067. You may opt out of email messages by using the unsubscribe link included in any email we send.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Employees and subcontractors who need it to schedule or perform services
• Service providers who support our business operations (such as scheduling software, payment processing, or SMS/email delivery platforms), bound by confidentiality obligations
• Government authorities or third parties when required by law or to protect our rights

5. Data Security

We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to provide our services, maintain business records, and comply with legal obligations.

7. Your Choices

• SMS: Text "STOP" to +1 (904) 609-6067 to opt out at any time. Text "HELP" for assistance.
• Email: Use the unsubscribe link in any email, or contact us directly.
• General inquiries: Contact us using the information below to ask about, correct, or request deletion of your information, subject to any recordkeeping requirements we are subject to under Florida law.

8. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a new Last Updated date.

11. Contact Us

Questions about this Privacy Policy can be sent to:

12. Governing Law

This Privacy Policy is governed by the laws of the State of Florida.